Lina Toledo-Franco, MD, FACP is the Division Director of Palliative Care at SSM-Saint Louis University Hospital and the Program Director of the Hospice and Palliative Medicine Fellowship. She is board certified in Internal Medicine, Geriatrics and Hospice and Palliative Medicine. Dr Toledo-Franco, completed her medical training in in Pontificia Universidad Javeriana in Colombia where she is from. Her Internal Medicine and Geriatrics completed with Yale Medical School (st Raphael Campus) and Palliative Care at SLU. Has also practiced as Patient Experience Officer. The combination of geriatrics, palliative care and patient experience reinforced her passion on communication which is her major interest for education in healthcare. Patient centered care and empathy at the bedside are her main objectives as she continues to grow as an educator.